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OVAL Definitions
>
OVAL Definition Details
Id
oval:com.altx-soft.nix:def:140108
[Rus]
Version
3
Class
patch
ALTXid
336934
Language
English
Severity
High
Title
openSUSE-SU-2020:1509-1 -- Recommended update for otrs
Description
Otrs was updated to 5.0.42, fixing lots of bugs and security issues.
Family
unix
Platform
SUSE Package Hub 15
Product
otrs
Reference
VENDOR: openSUSE-SU-2020:1509-1
VENDOR: openSUSE-SU-2020:1509-1
Id:
openSUSE-SU-2020:1509-1
Reference:
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
CVE: CVE-2019-10067
CVE: CVE-2019-10067
Id:
CVE-2019-10067
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-10067
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVSSv2 Score:
3.5
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
SINGLE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSSv3 Score:
5.4
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
REQUIRED
Scope:
CHANGED
Confidentiality impact:
LOW
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CWE:
79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))
References:
https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/ (CONFIRM)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
CVE: CVE-2019-12248
CVE: CVE-2019-12248
Id:
CVE-2019-12248
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-12248
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
CVSSv2 Score:
4.3
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
NONE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:N/C:N/I:P/A:N
CVSSv3 Score:
4.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
REQUIRED
Scope:
UNCHANGED
Confidentiality impact:
NONE
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
References:
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html (CONFIRM)
https://www.otrs.com/category/release-and-security-notes-en/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-12497
CVE: CVE-2019-12497
Id:
CVE-2019-12497
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-12497
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.
CVSSv2 Score:
5
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
NONE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:N/C:P/I:N/A:N
CVSSv3 Score:
5.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
LOW
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
CWE:
200 (Information Exposure)
References:
https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html (CONFIRM)
https://community.otrs.com/category/security-advisories-en/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-12746
CVE: CVE-2019-12746
Id:
CVE-2019-12746
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-12746
Comment
: An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
CVSSv2 Score:
4.3
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
NONE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:N/C:P/I:N/A:N
CVSSv3 Score:
6.5
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
REQUIRED
Scope:
UNCHANGED
Confidentiality impact:
HIGH
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
CWE:
200 (Information Exposure)
References:
https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/ (CONFIRM)
https://www.otrs.com/category/release-and-security-notes-en/ (MISC)
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html (CONFIRM)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-13457
CVE: CVE-2019-13457
Id:
CVE-2019-13457
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-13457
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
CVSSv2 Score:
4
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSSv3 Score:
4.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
LOW
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CWE:
200 (Information Exposure)
References:
https://www.otrs.com/category/release-and-security-notes-en/ (MISC)
https://otrs.com/release-notes/otrs-security-advisory-2019-11/ (CONFIRM)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
CVE: CVE-2019-13458
CVE: CVE-2019-13458
Id:
CVE-2019-13458
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-13458
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.
CVSSv2 Score:
4
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSSv3 Score:
6.5
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
HIGH
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
References:
https://www.otrs.com/category/release-and-security-notes-en/ (MISC)
https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/ (CONFIRM)
https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html (CONFIRM)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-16375
CVE: CVE-2019-16375
Id:
CVE-2019-16375
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-16375
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
CVSSv2 Score:
3.5
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
SINGLE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSSv3 Score:
5.4
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
REQUIRED
Scope:
CHANGED
Confidentiality impact:
LOW
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CWE:
79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))
References:
https://otrs.com/release-notes/otrs-security-advisory-2019-13/ (CONFIRM)
https://community.otrs.com/category/security-advisories-en/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-18179
CVE: CVE-2019-18179
Id:
CVE-2019-18179
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-18179
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
CVSSv2 Score:
4
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSSv3 Score:
4.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
LOW
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
References:
https://community.otrs.com/security-advisory-2019-14-security-update-for-otrs-framework/ (MISC)
[debian-lts-announce] 20200101 [SECURITY] [DLA 2053-1] otrs2 security update (MLIST)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-18180
CVE: CVE-2019-18180
Id:
CVE-2019-18180
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-18180
Comment
: Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.
CVSSv2 Score:
5
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
NONE
Confidentiality impact:
NONE
Integrity impact:
NONE
Availability impact:
PARTIAL
CVSSv2 Vector:
AV:N/AC:L/Au:N/C:N/I:N/A:P
CVSSv3 Score:
7.5
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
NONE
Integrity impact:
NONE
Availability impact:
HIGH
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
CWE:
835 (Loop with Unreachable Exit Condition ('Infinite Loop'))
References:
https://community.otrs.com/security-advisory-2019-15-security-update-for-otrs-framework/ (CONFIRM)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2019-9752
CVE: CVE-2019-9752
Id:
CVE-2019-9752
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-9752
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
CVSSv2 Score:
3.5
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
SINGLE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSSv3 Score:
5.4
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
REQUIRED
Scope:
CHANGED
Confidentiality impact:
LOW
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CWE:
79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))
References:
https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework (MISC)
[debian-lts-announce] 20190319 [SECURITY] [DLA 1721-1] otrs2 security update (MLIST)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
CVE: CVE-2019-9892
CVE: CVE-2019-9892
Id:
CVE-2019-9892
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-9892
Comment
: An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVSSv2 Score:
4
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSSv3 Score:
6.5
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
HIGH
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
CWE:
91 (XML Injection (aka Blind XPath Injection))
References:
https://lists.debian.org/debian-lts-announce/2019/05/msg00003.html (MISC)
https://community.otrs.com/security-advisory-2019-04-security-update-for-otrs-framework/ (CONFIRM)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
CVE: CVE-2020-1765
CVE: CVE-2020-1765
Id:
CVE-2020-1765
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1765
Comment
: An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVSSv2 Score:
5
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
NONE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:N/C:N/I:P/A:N
CVSSv3 Score:
5.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
NONE
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
CWE:
CWE-Other ()
References:
N/A (CONFIRM)
[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update (MLIST)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2020-1766
CVE: CVE-2020-1766
Id:
CVE-2020-1766
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1766
Comment
: Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
CVSSv2 Score:
4.3
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
NONE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:N/C:N/I:P/A:N
CVSSv3 Score:
6.1
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
REQUIRED
Scope:
CHANGED
Confidentiality impact:
LOW
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
CWE:
79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))
References:
N/A (CONFIRM)
[debian-lts-announce] 20200129 [SECURITY] [DLA 2079-1] otrs2 security update (MLIST)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2020-1769
CVE: CVE-2020-1769
Id:
CVE-2020-1769
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1769
Comment
: In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVSSv2 Score:
4
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSSv3 Score:
4.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
LOW
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
References:
https://otrs.com/release-notes/otrs-security-advisory-2020-06/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2020-1770
CVE: CVE-2020-1770
Id:
CVE-2020-1770
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1770
Comment
: Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVSSv2 Score:
4
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:N/A:N
CVSSv3 Score:
4.3
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
LOW
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CWE:
200 (Information Exposure)
References:
https://otrs.com/release-notes/otrs-security-advisory-2020-07/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update (MLIST)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2020-1771
CVE: CVE-2020-1771
Id:
CVE-2020-1771
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1771
Comment
: Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVSSv2 Score:
3.5
Access vector:
NETWORK
Access complexity:
MEDIUM
Authentication:
SINGLE
Confidentiality impact:
NONE
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:M/Au:S/C:N/I:P/A:N
CVSSv3 Score:
5.4
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
REQUIRED
Scope:
CHANGED
Confidentiality impact:
LOW
Integrity impact:
LOW
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
CWE:
79 (Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting'))
References:
https://otrs.com/release-notes/otrs-security-advisory-2020-08/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2020-1772
CVE: CVE-2020-1772
Id:
CVE-2020-1772
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1772
Comment
: It's possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords. This issue affects: ((OTRS)) Community Edition 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
CVSSv2 Score:
5
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
NONE
Confidentiality impact:
PARTIAL
Integrity impact:
NONE
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:N/C:P/I:N/A:N
CVSSv3 Score:
7.5
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
NONE
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
HIGH
Integrity impact:
NONE
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
References:
https://otrs.com/release-notes/otrs-security-advisory-2020-09/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update (MLIST)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
CVE: CVE-2020-1773
CVE: CVE-2020-1773
Id:
CVE-2020-1773
Reference:
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-1773
Comment
: An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
CVSSv2 Score:
5.5
Access vector:
NETWORK
Access complexity:
LOW
Authentication:
SINGLE
Confidentiality impact:
PARTIAL
Integrity impact:
PARTIAL
Availability impact:
NONE
CVSSv2 Vector:
AV:N/AC:L/Au:S/C:P/I:P/A:N
CVSSv3 Score:
8.1
Attack vector:
NETWORK
Attack complexity:
LOW
Privileges required:
LOW
User interaction:
NONE
Scope:
UNCHANGED
Confidentiality impact:
HIGH
Integrity impact:
HIGH
Availability impact:
NONE
CVSSv3 Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
CWE:
331 (Insufficient Entropy)
References:
https://otrs.com/release-notes/otrs-security-advisory-2020-10/ (MISC)
openSUSE-SU-2020:0551 (SUSE)
openSUSE-SU-2020:1475 (SUSE)
openSUSE-SU-2020:1509 (SUSE)
[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update (MLIST)
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